Privacy Policy

Privacy Policy – iFramesLK

At iFramesLK, your privacy and trust are top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services, you agree to the terms below.


1. What We Collect

We collect only necessary data to fulfill our service to you:

  • Full name

  • Email address

  • Contact number

  • Shipping and billing address

  • Order details

  • Support messages and chat history

We do not collect or store credit/debit card information. All payment transactions are handled through secure, PCI-DSS-compliant third-party gateways.

2. Why We Collect Your Data

Your data is collected for legitimate purposes, including:

  • Order confirmation and delivery

  • Customer support and service

  • Warranty, claims, and disputes

  • Analytics for service improvement

  • Compliance with legal and regulatory requirements

We only use your information for purposes that are clear, necessary, and lawful.

3. How We Protect Your Data

We maintain strict digital and physical security practices:

  • SSL encryption across all platforms

  • Access-restricted admin panels

  • Regular malware and vulnerability scans

  • Encrypted cloud data storage with restricted access

We ensure that third-party vendors (e.g., payment processors, shipping services) meet strict confidentiality and security obligations.

4. Data Retention Policy

We retain your data only for as long as needed:

  • Order and support-related data: held for 6–12 months

  • Marketing consent data: retained until you opt-out

  • Legal compliance: up to 7 years, depending on applicable laws

All unnecessary or expired records are deleted or anonymized.

5. Your Rights

You can:

  • Request to see what data we have

  • Ask for corrections to incorrect information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for marketing communications at any time

To exercise these rights, email us at iframeslk@gmail.com or use our Contact page.

6. Legal Protection and Disclosure

We reserve the right to disclose your personal data:

  • To comply with legal obligations (e.g., fraud investigation)

  • If required by court order or lawful request by authorities

  • To protect our rights, safety, and property, or those of our users

We will never share your data with unauthorized parties.

7. Cookies & Tracking

We may use cookies to personalize your experience and track performance:

  • Essential cookies for shopping cart and login

  • Analytics cookies for usage behavior (e.g., Google Analytics)

You can control cookie settings via your browser. Disabling cookies may impact certain features.

8. International Data Use

We operate globally, so your data may be transferred across countries. Wherever your data goes, it is handled in accordance with this policy and applicable privacy laws (GDPR, etc.).

9. Changes to This Policy

We may update this policy to reflect changes in the law or our services. Major changes will be notified on our website or via email.

Effective Date: May 2025

If you have questions or concerns, reach out — we’re here to help.